Customer Service

Phone: 425.456.8462
E-mail : customerservice@lucid8.com

Sales and Product Information

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Contact Me Now, fill out the form and a sales associate will contact you ASAP.

Phone: 425.456.8473
Fax: 888.747.1588
E-mail : sales@lucid8.com

Technical Support

Our support desk is open 8:30 AM - 5:30 PM (PST) Monday through Friday.
Phone: 425.456.8464
E-mail : L8support@lucid8.com

You may also visit our Customer Support Center where you can:

Open a support incident

Review the GOexchange & DigiVault FAQ's

View online documentation,

Download the latest version of our products

And more...

Disaster Recovery Services

Phone: 425.456.8465
General Information E-mail : drinfo@lucid8.com
Disaster Emergency E-mail : recovery@lucid8.com

For disaster recovery situations, please tell us your urgency and include the following information:

Exchange Version:

Service Pack:

Operating System:

Service Pack:

Number of Exchange Servers in your organization:

Backup Software used:

Backup frequency:

Last Known Good Backup:

Problem Exchange DB: i.e. Priv, Pub ( or Dir if using DB is version 5.5)

Problem Exchange DB size:

Description of Situation:

Steps taken so far:

Contact Name:

Contact Number:

Contact E-mail:

Company Name:

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