Installing DigiScope

NOTE: If you require assistance with locating required Exchange or Outlook DLL's, Installation, Configuration or other actions please check out the Lucid8 Knowledge Base for DigiScope.  If you cannot find the answer Open a New Support Ticket and our team will be happy to assist via email, phone or remote desktop assistance

NOTE: While DigiScope can be installed directly on the Exchange server it is OPTIONAL to do so, i.e. you can install DigiScope on any machine that meets the system requirements

Refer to this section to learn how to install DigiScope® software onto any Windows machine that meets the DigiScope® System Requirements.

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.

  1. Download the latest version of DigiScope® from the Lucid8 website.

  2. After the download is complete, run the downloaded file by double-clicking it.

    1. If certain prerequisites have not been previously installed, you will be prompted to install them before installing DigiScope®.

      Prereq_install_in_prog.png

  3. The InstallShield Wizard appears and the Welcome page is displayed. Click the Next > button to continue.

  4. The DigiScope® License Agreement page is displayed. Please carefully read to the bottom of the License Agreement and select I accept the terms in the license agreement before clicking the Next > button to continue.

    Install_LicenseAgreement.png

  5. On the Customer Information page...

    1. Enter the name of the user and organization for which this copy of DigiScope is registered.

    2. Specify whether DigiScope should be installed for all users of this computer or only the current user.

    3. (Optional) Specify a custom file path in which to install DigiScope by clicking the Change... button.

    4. Click the Next > button to continue.

  6. When the Ready to Install the Program page is displayed, select whether you would like a desktop shortcut to be created for DigiScope.  Once you are ready, click the Install button to begin the installation.

  7. While DigiScope® is being installed, the Installing DigiScope page will be displayed.  When it completes, you will be presented with the Finish page.

    1. Select whether you would like to launch DigiScope immediately and/or review the ReadMe file.

    2. Click Finish to finalize the installation.

 

Note that on your very first run of DigiScope after installing you will be prompted to run the Rapid Setup Wizard.  We highly recommend that you accept this prompt to ensure that DigiScope will be correctly configured and licensed for initial use.  For more information, please read the documentation on the Rapid Setup Wizard.


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