GET Previously Generated or Updated Maintenance License

NOTE: This is the default option and it is recommended that this option be used in most cases. This option only requires the email address you used to register to download DigiScope® and the password you received after registering. Don't remember your password? No problem! You can Reset Your Password on the fly. If for some reason you have not yet registered, please visit the Lucid8 Registration Center.

NOTE: If you are running DigiScope® on a system with no internet access, you will need to perform your license request manually via Web License Portal. Please refer to Request Full Product License Manually via Web License Portal 24x7x365 for help on manually requesting a full license.

This option allows you to download and apply licenses that you have previously generated or to obtain updated licenses after renewing maintenance.

  1. After following the instructions within Requesting Full Product Licensing, the On-Demand Licensing page is displayed. Check the Request using Lucid8's Online Licensing Service (Recommended) option, then check the GET Previously Generated or Updated Maintenance License option. Now, click the Next > button to continue.

    GETPrevious-Updated_License.png

  2. Next, the Lucid8 License Service Logon page is displayed. Enter the email address you used to register to download DigiScope® and use the password you received after registering. Please read the DigiScope® End-User License Agreement and check the I have read the License Agreement and accept the terms defined therein box. After accepting the license agreement, click the Next> button to proceed.

    NOTE: Don't remember your password? No problem! You can Reset Your Password on the fly. If for some reason you have not yet registered, please visit the Lucid8 Registration Center.

    On-Demand_LicenseService_Logon.png

  3. If the entered credentials are correct and there are no connection issues, then the License Request Wizard will attempt to retrieve any open orders associated with your account.

    License_-_Post_Login_Retrieving_Available_Orders.png

  4. Check the license you would like to download and apply to this installation of DigiScope® installation, click the Next > button to continue.

    GETPrevious-Updated_LicenseALL.png

  5. After selecting the license you wish to download and apply, the License Request Wizard will retrieve your license and apply it.

    Retrieving_Generated_License.png

  6. If your license has been successfully applied, you should see the following dialog. Click the OK button to be taken to the end of the License Request Wizard.

    License_Service_LicenseInstalled.png

  7. You have reached the end of the License Request Wizard. Click the Finish button to end the License Request Wizard.

    Full_License_Finish_Installed.png

To see what licenses, if any, are currently applied to a DigiScope® installation, please see Verifying License Details.


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