Requesting a License

Lucid8 offers several licensing options as outlined in the Available License Types section of this help file.

WARNING: Once a license is assigned to a database, it is non-transferable.  So before licensing any Offline or Production databases, we highly recommend requesting a DEMO license to test accessing the Exchange databases to ensure the desired messaging information can be accessed.

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.


  1. Start the License request process by clicking the Tools > Licensing > Request License menu option.

  2. Before the License Request wizard can proceed, information needed for the request is gathered.

  3. The DigiScope® License Request wizard appears and the Welcome page is displayed. Click the Next > button to continue.

  4. Click the Next > button to continue and select the link below type of license you will be requesting: