Requesting a License

Lucid8 offers several licensing options as outlined in the Available License Types section of this help file.

WARNING: Once a license is assigned to a database, it is non-transferable.  Before purchasing and applying a licensing for any of your  Offline or Production databases, we highly recommend mounting/connecting to your Exchange databases while in Try-Before-You-Buy DEMO MODE to ensure the database is accessible and the desired information is available.  If you have issues with mounting or connecting to a database, please check the DigiScope knowledge base for potential resolutions.  If the issue persists please open a support case and we will be happy to assist you free of charge to ensure your databases are accessible before purchasing a license

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013, 2016 or 2019 databases, you must install DigiScope on a 64-bit operating system.

 

  1. Start the License request process by clicking the Tools > Licensing > Request License menu option.

  2. Before the License Request wizard can proceed, information needed for the request is gathered.

  3. The DigiScope License Request wizard appears and the Welcome page is displayed. Click the Next > button to continue.

  4. Click the Next > button to continue and select the link below type of license you will be requesting: