WARNING: Running Outlook and DigiScope simultaneously may cause connectivity issues.
Adding your Office 365 environment to DigiScope is a multi-step process that must be followed as outlined below to successfully add and connect to your Office 365 | Exchange Online environment.
On the first page, select the Office
365 | Exchange Online option, then click the Next
> button to continue.
The Office 365 | Exchange Online file wizard dialog appears. Enter the full username and password of the DSAdmin365 @<your domain>.com (or its equivalent)
NOTE: If you have not already done so you MUST create the DSAdmin365@<your domain>.com (or its equivalent) by following the Creating an Office 365 Global Admin Account instructions
Before authenticating to your Office 365 environment with DigiScope the DSAdmin365 account (or its equivalent) must be given permissions for all mailboxes you want to access. This can be accomplished using one of 3 available methods.
WARNING: Running Outlook and DigiScope simultaneously may cause connectivity issues.
This is the easiest method to add permissions to ALL Mailboxes within your office 365 environment, however it can take some time to accomplish because of Microsoft throttling as well as latency between your physical location and the office 365 environment. Be patient when using this method, it can be downright glacial at times for the reasons mentioned above. We also have to enumerate through each account one at a time to complete the process, i.e. the more mailboxes you have the longer it will take to complete.
The good news is that once permission granting process is completed you won't have to do it again unless you add new mailboxes to your office 365 environment. If new mailboxes are added in the future you can rerun this process or use one of the alternate processes below to grant permissions only for the new mailboxes.
NOTE: If you don't want to grant access to ALL Mailboxes, need to add rights for just a few mailboxes OR have a large number of mailboxes then use one of the alternate permission granting methods below
If you have not already done so enter the full username and password of the DSAdmin365 @<your domain>.com (or its equivalent)
Select the "Grant Full Permission to ALL mailboxes" option
Click the Authenticate and Grant Permissions button and wait while DigiScope attempts to log on with the given account details.
If the logon attempt fails, a red exclamation
point icon will appear next to the "Authentication
& Grant Permissions" button. Hover over the icon
to see the actual error code as shown below.
If the logon is successful, the dialog will show
a "Success" response as shown below.
Once you have successfully authenticated, click Next > button at the bottom of the dialog and proceed to the "Finish Adding Office 365 Environment" section below.
NOTE: If in the future you add more mailboxes to your Office 365 environment you will need to use Method 2 or 3 so that the DSAdmin365@yourdomain.com is granted rights to the new mailboxes
WARNING: Running Outlook and DigiScope simultaneously may cause connectivity issues.
This method allows you to use PowerShell commands to grant the DSAdmin365 or equivalent account permissions to ALL mailboxes within your office 365 environment, however it does require additional setup and actions via PowerShell.
Just like Method 1 it can take some time to accomplish because of Microsoft throttling as well as latency between your physical location and the office 365 environment and the more mailboxes you have the longer it will take to complete, however this method displays results real time in the PowerShell CLI so you have a better idea of how the process is progressing
Follow the detailed instructions on "Granting Permissions via PowerShell to All Office 365 | Exchange Online Mailboxes"
If you have not already done so enter the full username
and password of the DSAdmin365 @<your domain>.com (or its equivalent)
and DO NOT Select the "Grant
Full Permission to ALL mailboxes" option.
If the logon
is successful, the dialog will show a "Success" response
as shown below.
Once you have successfully authenticated, click Next > button at the bottom of the dialog and proceed to the "Finish Adding Office 365 Environment" section below.
If you would prefer to use DigiScope to access only specific vs all mailboxes follow the detailed instructions on Manually Granting Access Permissions to Specific vs All Office 365 Mailboxes.
If you have not already done so enter the full username
and password of the DSAdmin365 @<your domain>.com (or its equivalent)
and DO NOT Select the "Grant
Full Permission to ALL mailboxes" option.
If the logon
is successful, the dialog will show a "Success" response
as shown below.
Once you have successfully authenticated, click Next > button at the bottom of the dialog and proceed to the "Finish Adding Office 365 Environment" section below.
After successful authentication and clicking Next
> the listing for your Office 365 environment will appear in
the dialog like the one shown below. Click Finish
to complete adding the environment to the DigiScope Production tree.
NOTE: If in the future you add more mailboxes to your Office 365 environment you will need to use Method 2 or 3 so that the DSAdmin365@yourdomain.com is granted rights to the new mailboxes
Continue to Connecting to your Office 365 | Exchange Online Environment