Find Exchange Database by Mailbox Name

If you are not sure which Production Source (Storage Group / Database) a specific user's mailbox is in, the Find Exchange Database by Mailbox Name is a quick and convenient way to connect to the appropriate Production Source.

NOTE: Connecting to a Production Exchange server with DigiScope® requires an authenticated DSAdmin{ExchangeVersion} user account with the appropriate rights, as outlined in Rights Required for Online Database & Mailbox Access.

  1. Launch the Active Source Wizard.

  2. Select the Find Exchange Database by Mailbox Name option.

    You will see a warning about setting up the DSAdmin{ExchangeVersion} service account.  If you have already set up the DSAdmin{ExchangeVersion} service account, confirm this by checking the YES, I have set up DSAdmin box before continuing.

    NOTE: If you do not want to be required to confirm that you have set up the DSAdmin{ExchangeVersion} service account in the future, check the Don't require confirmation box.


  3. You will also see an area where you can scan a domain for mailboxes.

    Enter the name of the domain in which you wish to search for mailboxes and enter a mailbox filter if you need one.  Then, click the Find button.  Once the File Wizard has finished scanning, you should see a list of available mailboxes in the specified domain that match the filter specified.  Select the mailbox whose Exchange database you wish to add to the Production tree, then click the Next > button to continue.


  4. Next, the databases selection page is displayed.  You should see the database housing the mailbox you selected highlighted in blue and already checked.  If there are other databases you would like to add to the Production tree displayed, you can check those now.  Click the Next > button to continue.


  5. You have reached the end of the Active Source Wizard.  You should see the Exchange databases that will be added to the Production tree listed.  If you wish to connect to the production databases when the wizard ends, check the Connect to databases box.  Click the Finish button to end the wizard.

    1. If the Missing Outlook DLLs page is displayed, click here for more information.


Return to Adding and Removing a Production Source