DigiScope provides eDiscovery and recovery of mailboxes, folders, messages, attachments, even schedules, notes, tasks, and other items directly to and from online or offline Exchange databases. The desired items can then be recovered to a production Exchange server or extracted to PST, XML, or MSG file for legal hold or review.
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DigiScope provides the ability to quickly and efficiently open Exchange database backups, e.g. the raw database files such as .EDB, STM, and .LOG files, on a machine with Microsoft Windows 7 or better operating system. DigiScope operators can then rapidly search, recover or extract granular mailboxes, folders, messages, contacts, appointments, and other email related items.
Quickly search, find and restore items, folders and mailboxes direct from Exchange database backups
The intuitive Microsoft Outlook based interface allows for rapid navigation to any location within an Exchange database or PST file, so that Administrators can quickly find and recover the lost, deleted, or archived information that is required. Utilizing the Outlook type interface, administrators can drag-and-drop items to the desired location.
Selecting SingleTouch restore instructs DigiScope to automatically restore the information to its original location.
Enables Exchange administrators to restore multiple mailboxes and items into the live Exchange server by using the Restore Wizard.
Eliminates the need for mailbox/brick-level backups
Resulting in reduced administrative and network overhead as well as significant storage savings.
Support for Outlook native viewers – DigiScope provides the ability to view messaging items without requiring the installation of Microsoft Outlook. However, if the end user has Microsoft Outlook 2003, 2007 or 2010 installed, DigiScope will automatically utilize the native Outlook forms to view contact, calendar or email items further enhancing the user experience by providing a familiar look and feel.
Advanced Searching – DigiScope enables Exchange administrators and legal professionals to design, save and reuse advanced queries across meta-data, message and attachment content.
Searches within common attachment types – like PDF, DOC(X), XLS(X), PPT(X) and any type of text file and even packaged file formats like ZIP and RAR.
Physical De-Duplication – queries may be executed across multiple data sources (such as backup copies of the same Exchange database or PST file) in order to find all relevant data in a single discovery pass. The De-Duplication process filters out copies of identical message items found in more than one data source, thereby, ensuring all data is found while reducing the amount of relevant data for further review. Users may also sort the result set by data source, further enhancing their ability to analyze the returned results
Advanced Export – Exchange administrators and legal professionals can extract search results into various formats such as MSG, XML and PST for further review and analysis.
PST structured export options – enable users to export the search results in either a single PST file with multiple folders named by mailbox or by saving into multiple PST files one for each mailbox.
Read-only support for offline EDB files – DigiScope provides operators the ability to retain forensic integrity of the data source in order to avoid claims of evidence tampering
Additionally, DigiScope now has the ability open read-only snapshot copies of Exchange databases created by storage vendors
PST and EDB repair – Allows the operator to execute repair functions against files that are not mountable or have been otherwise corrupted
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DigiScope supports the following versions of Exchange:
Microsoft Exchange Server 2019
Microsoft Exchange Server 2016
Microsoft Exchange Server 2013
Microsoft Exchange Server 2010
Microsoft Exchange Server 2007
Microsoft Exchange Server 2003
Microsoft Exchange Server 2000
Microsoft Exchange Server 5.5
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No, you may choose to license as many databases as desired; however, it is most advantageous to license all databases because substantial pricing breaks are built into the pricing model.
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No, after a license is applied to a database it may not be transferred, migrated, or used on any other information database.
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DigiScope Perpetual database licenses are tied to the actual storage EDB files and all of their backup copies. Under normal circumstances, once a license is applied to a database, it is considered used and may not be transferred, migrated or used on any other information database.
That being said, customers often already have enough hurdles to overcome when upgrading their Exchange infrastructure. We don't want DigiScope licensing issues to add another stumbling block to the already painful, costly and time-consuming upgrade process. Therefore, we will make a one-time exception, allowing customers to transfer existing DigiScope Perpetual licenses to their new Exchange replacement databases.
NOTE: This policy ONLY applies to customers that have purchased DigiScope PERPETUAL licenses and have unexpired maintenance agreements. DigiScope Project-Based Licenses are not transferable under any circumstances.
It is important to understand that only the new storage EDBs replacing the old ones are eligible for the free database license transfer and the following conditions must be met:
The new Exchange server has to be in the same domain as the old server.
You must first set up the new server, migrate the mailboxes to the new Exchange server, and then retire the old Exchange server before you can request a free license transfer.
NOTE: All used database licenses must be transferred to the new Exchange Server at the same time. This cannot be a staged transfer; it's a one-time event.
To request the transfer and receive the new transfer licenses, customers need to contact Lucid8 Customer Service to request a license transfer. Customer Service will issue a License Transfer Agreement which MUST be filled out and signed by a corporate executive before the new licenses are issued.
NOTE: Unused database licenses from a database pack do not need to be transferred since they can be applied to any new Exchange Server databases owned by the original licensee.
License Transfer Example:
You purchased a DigiScope Perpetual 4-database-count
license pack and used 3 of the licenses on 3 different Exchange 2000
or 2003 EDBs.
You still have one database license available for future use on any
Exchange server owned by your organization. Even though the
license is available for application to a future database, the maintenance
period began at the original purchase date.
You set up a new Exchange 2010 server and transfer the mailboxes to 3 new Exchange 2010 database EDBs.
Once the mailbox move is complete and the old Exchange server is decommissioned, take the following actions:
Request the License Transfer Agreement by contacting Lucid8 Customer Service.
Complete and have the License Transfer Agreement signed by a corporate executive.
Fax the agreement to 425.242.6303.
Notify Lucid8 Customer Service that the agreement has been faxed.
Request the 3 new Exchange 2010 licenses via the DigiScope license request process.
If all criteria have been met as outlined above, then Customer Service will direct the licensing department to issue 3 new licenses.
NOTE: The previously unused license doesn't need to be utilized during the license transfer process. You may keep all previously unused licenses for future use on any Exchange server owned by your organization. However, remember that even though the license is available for use with a future database, the maintenance period begins at the license's purchase date.
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After completing the registration, a customized email with information about how to access the "Resource Library" and "Customer Web Portal" will be sent to the email address entered during registration. These locations will provide access to downloads, technical support, product updates, and other useful materials.
NOTE: Every time a new update or upgrade is released, all registered customers and prospects will receive an email notification.
Within each update or upgrade notification email, you will also find a customized download link. Click the link and download the update.
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For answers to questions not included in the previous list, check the online FAQ section.
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