All complex database systems including Microsoft Exchange Server, SQL Server, and Oracle Database Servers can slowly degrade and inevitably fail over time unless they are properly maintained.
Microsoft Exchange Server consists of a complex directory structure and multiple databases or “Private and Public Information Stores” that are used to store e-mail and other various types of collaborative items such as:
E-mail messages
Journals & Notes
Calendar data
Attachments
Contacts
Tasks
Within an Exchange database, e-mail and other related items are added, changed, and deleted on a continuous basis. As the volume of this information increases, so does the degree of disorganization of the items within the database tables and structures. In addition, even though e-mail users may make deletions through the Microsoft® Outlook clients, the deleted items are not completely removed from the Exchange server database until a complete maintenance process has taken place.
Over time, these chaotic yet natural events produce inefficient index pointers, errors, warnings, and other minor inconsistencies in the Exchange databases. As a result, the data stores become overloaded and Exchange server performance degrades, causing inexplicable and strange behavior or complete failure.
Once downtime occurs, users resort to telephone calls and in person contacts to conduct business. In these cases, productivity can suffer through “telephone tag” and other administrative roadblocks. For a mid-size company, this decline in productivity often results in the annual loss of hundreds of thousands of dollars.
GOexchange® improves system performance by checking and correcting index pointers, errors, warnings, inconsistencies, and corrupted items within the Exchange Information Stores. In addition, our experience indicates that GOexchange® reduces the average message store by 30-55% when first implemented and saves an additional 5-15% when run thereafter.
The end result: Reduced future storage requirements and increased system responsiveness, uptime, and reliability.