Installing a License

After you have purchased and requested a full DigiVault license, Lucid8's Licensing Department generates and sends the license to the e-mail address provided during the Request License process. Use the following steps to install the license after receiving it.

NOTE: If you have completed the purchase and license request process and have not received the DigiVault License within 24 hours, contact CustomerService@Lucid8.com.

To install a license
  1. From Server List for Selected Group in the ESP console, right-click the ESP DigiVault agent located under the server you want to license.

  2. From the menu, select Licensing>Install License. The End-User License Agreement (EULA) dialog appears.

NOTE: For additional information about how to get to the licensing menu options, refer to Accessing the License Options List.

     
 
  1. Read through the entire EULA using the scroll bar. If you agree with the terms, select I have read the License Agreement and Accept the terms defined therein. Click Yes, I Agree. The Install DigiVault License Browse dialog appears.

NOTE: Scroll to the end of the License Agreement to activate the acceptance check box.

  1. Browse to the location of the license file.

  2. Select the license file you downloaded and click Open to install the license.

  3. To verify the license, continue to Verifying License Details.

NOTE: If a license fails to install, a dialog appears explaining the reason for the failure. If you cannot install the license after reviewing the reason for failure, refer to Troubleshooting Licensing Issues.


Continue to Verifying License Details