If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.

How long will it take DigiVault^® to complete a full/baseline backup?

This depends on many factors such as:

• The size and number of the stores being backed up during a full or baseline backup.
• Location of your DigiStore-enabled server.
• DigiStore® agents can be installed directly on the same DigiVault®-enabled Exchange server or on another Windows-based server with ample storage.
• NOTE: Writing to storage attached to the same server will always be faster than having to stream the data across the network to a DigiStore-enabled server. That being said, however, writing to a secondary DigiStore-enabled server is more resilient to hardware failures, e.g. if the hardware on the Exchange server fails and the DigiStore data is stored on the same server, it would be difficult if not impossible to recover depending upon the storage type and reason for failure.
• Type of DigiStore storage.
• Storage resource access times will affect performance greatly.
• The speed and number of processors in the server.
• The amount of memory in the server.