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 General Questions

 Supported Systems

 Licensing

 Updates & Upgrades

 Support & Maintenance Program
 Installation

If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.
General Questions

What does Recovery Advantage™ do?


What are the main benefits of Recovery Advantage?


How come Recovery Advantage™ is FREE?
Supported Systems

What versions of Microsoft Exchange Server and Outlook are supported by Recovery Advantage™?
Licensing

How do I license Recovery Advantage™?


Where can I find the Recovery Advantage™ EULA?
Updates & Upgrades

What is your upgrade policy as new versions are released?


How can I get an updated version of Recovery Advantage™?
Support & Maintenance Program

What is the Support & Maintenance Program and am I required to purchase it?


How will I be notified when my Support & Maintenance Program term expires?


Our company purchased Recovery Advantage® with Support & Maintenance Program fourteen months ago. Due to budget constraints, our Support & Maintenance Program agreement expired and we were unable to renew the agreement.
Installation

What are the system requirements of Recovery Advantage™?
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