If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.

How do I license Recovery Advantage™?

• Recovery Advantage™ for Outlook is free and does not require a license file; however you will need to accept the End User License Agreement (EULA) during installation.

• Recovery Advantage™ Server Module is licensed on a per server basis.
  
  
• A license file is required to utilize the Recovery Advantage Server Module
  
  NOTE: This module is required in order to enable end-users with the ability to find, view, print and recover email related items from snap backups created on a Supported Recovery Advantage Storage Platform
  
  NOTE: This module is optional, i.e. it is not required in order to utilize the Recovery Advantage for Outlook Add-on
  
  
• You will also need to accept the End User License Agreement (EULA) during installation.