If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.

What is the Support & Maintenance Program and am I required to purchase it?

The Support & Maintenance Program is required with all Unlimited Runtime Licenses.

The Support & Maintenance Program is an agreement that includes free software updates and priority technical support direct from Lucid8 during the term of the agreement.

You have the option of purchasing a one-, two-, or three-year SMP agreement at the time you purchase Recovery Advantage.

Click here for information about the available Support & Maintenance Programs