 
SURVEY REVEALS EXTENSIVE SERVER DISASTERS AND DATA LOSS AMONG ENTERPRISES
Numbers Indicate Widespread Need for Comprehensive
E-mail Management Solutions
BELLEVUE, Wash., Dec. 13, 2005
A recent survey provides clear evidence that a large number of organizations are experiencing disastrous Exchange Server failures. The survey was conducted by Lucid8, a provider of automated disaster prevention, optimization and recovery software for Microsoft Exchange Server and was directed at organizations that rely heavily on e-mail as a driving force in communications. More than 360 IT managers, messaging and Exchange specialists participated in the study, providing a highly representative base of respondents.
The Lucid8 survey results revealed the following facts about the current state of e-mail maintenance and archiving at major US companies:
Nearly three quarters of the respondents had suffered from an Exchange disaster. 70 percent of these firms stated that their Exchange Server was down for at least eight hours, and 45 percent said it was down for more than 24 hours per incident.
Almost half of the respondents stated the cost of lost opportunity was more than $5,000 per incident, and 23 percent reported that they had experienced permanent data loss from server disasters.
Only 25 percent of organizations reported using an e-mail archiving solution. However, half of the survey respondents stated that they are either in the process of researching an archiving solution or are planning to make a purchase in the next 6 to 12 months.
56 percent of the respondents regarded corporate e-mail compliance regulations as a major concern, and 42 percent felt it was critical to adhere to Sarbanes-Oxley, HIPAA and SEC 17a4 regulations.
The survey highlighted the fact that despite increasingly stringent compliance regulations and the growing need to protect business critical information residing in e-mail, companies are still experiencing broadscale data and productivity loss, as well as financial costs resulting from server disasters.
“This data clearly shows that organizations are shockingly unprepared to avert server disasters which put all their business-critical information at risk,” said Troy Werelius, founder and CEO of Lucid8. “All complex database systems, including Microsoft Exchange Server, slowly degrade and inevitably fail over time unless they are properly maintained. An undermaintained Exchange Server can hide errors, warnings, inconsistencies and increase storage requirements, which can result in debilitating and costly unplanned downtime, as well as data and productivity loss. That said, the direct impacts and costs of unplanned outages are forcing companies to understand the significant benefits of proactive measures for maintaining and continuously backing up the Exchange Server.”
About Lucid8 LLC
Lucid8 LLC provides automated disaster prevention, optimization and recovery software for Microsoft Exchange Server. Together Lucid8’s DigiVault and GOexchange ensure optimal uptime and performance of Microsoft Exchange Server while continuously protecting valuable corporate data. Established in 1996, Lucid8 serves over 500 customers worldwide ranging from Fortune 100 companies to small businesses. For more information, visit www.lucid8.com or call Lucid8 at 425.451.2595.
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