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The Features and Functionality of GOexchange®

GOexchange® is the first automated maintenance tool for Microsoft Exchange Servers providing the following features that prevent disasters, repair problems, and accelerate performance

The GOexchange® Maintenance Process is powerful, flexible, and offers the following features and functionality:

  • Advanced Configurations – Select from Offline Diagnostic Report, Full Maintenance, Analysis and Repair, or MTA Check only. GOexchange® also supports such advanced features such as: automated maintenance progress notification, integrated backup, automated scheduling options, and other sophisticated features.

  • Broad Scheduling Capabilities –  Administrators can schedule unattended regular maintenance jobs for any server within their organization to automatically take place on specific days, times, and intervals.

  • Centralized Scalable Management –MMC based centralized management console provides administrators with the ability to configure, manage, schedule, and review preventive maintenance for all Exchange Servers in their organization. GOexchange® also scales to meet the needs of large enterprise environments with hundreds of Exchange Servers.

  • Cross-Platform -- Automatically detects which version of Exchange is installed, Exchange 5.5, 2000, 2003 or 2007, and then applies the appropriate rules and maintenance processes for each configuration.

  • Granular & Targeted Maintenance - by server, storage group or individual store.

  • High Availability Integration - Automatically detects and supports Microsoft Clustered Exchange servers in Active/Passive and Active/Active configurations.

  • Integrated Backup - Best practices demand that a backup to disk or tape of the Exchange databases and other critical files is made prior to any maintenance process. To alleviate this tedious yet critical task, GOexchange® has built-in integration with Lucid8's DigiVault® that provides Continuous Data Protection as well as existing enterprise backup solutions from CA, CommVault, Veritas, UltraBac, and other leading backup solutions.

    • GOexchange® can initiate, monitor, and report the state of an Offline or Online Exchange backup job before and after Exchange maintenance.

    • If the associated backup job is successful, then maintenance will be allowed to proceed. If however, for some reason, the backup job fails, then GOexchange® will initiate a failover backup job via a secondary or tertiary backup server, if configured.

    • If failover backup servers are not configured and the primary backup job has failed, then GOexchange® will abort the maintenance process and notify the appropriate operator.

  • Knowledge Protection - One of the pitfalls of employing a highly capable IT staff is the impact that employee turnover can have on your information infrastructure. When a well-trained administrator leaves your organization, their intimate knowledge of your Exchange system also goes out the door. GOexchange® has built-in expert knowledge that will continue to grow and serve your organization 24x7x365 to obtain complete and flawless execution each and every time for Exchange 5.5, 2000, 2003, and 2007.

  • Pre-Maintenance Notification - Notify specific persons, all members of a particular group, or the entire organization weeks, days, or hours before a scheduled maintenance.

  • Post-Maintenance Notification - Notify individuals or the entire group of GOexchange® operators that maintenance is complete and of any problems that occur and require attention.

  • Resource Checking - Each maintenance job has several built-in resource checks to:

    • Ensure the required resources such as disk space, information stores and backup systems are available prior to each maintenance job. If there is a deficiency of any type, GOexchange® will notify the designated operators to correct the issue or abandon the scheduled maintenance.

    • Record the state of critical services prior to the start of a maintenance job so that upon completion of maintenance, all services are returned to the pre-maintenance state.

  • Security - GOexchange® takes full advantage of Microsoft's software security model to ensure that only authorized Exchange Administrators have access to its powerful features.

  • Unified Maintenance Reports - GOexchange® documents every action that occurs during a maintenance configuration and job. Generates Summary and Detailed Reporting for every job
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    • This includes a day, date, and time stamp feature providing a detailed audit trail.

    • Administrators can review both detail and summary maintenance details for each maintenance job.
    • Post maintenance summary reports can be automatically e-mail ed to designated individuals or groups.

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