Against All Odds

"Prior to implementing GOexchange®, we had a catastrophic failure of one of our key Exchange Servers.

Multiple attempts were made to recover the information stores using standard Exchange Server utilities and numerous calls were placed to various systems integrators and even Microsoft for assistance.  The mutual consensus by all was that the information stores were corrupted beyond recovery.

Then, during a conversation with Lucid8, our representative mentioned their Disaster Recovery services for Exchange.

Lucid8 technicians were given access to our Exchange databases and within a week, they were able to recover all mailboxes on that server to pre-loss condition.  Without Lucid8's services, many years of production data, correspondence, legal documents and contracts would have been lost."

Dale Huitt
Network and Systems Administration Team Lead
State of Oregon - DAS OIT

Knowledge and Expertise

"Without warning we experienced major problems with our Exchange 2000 server.  We tried to fix the problem ourselves via articles off of the web this was unsuccessful.  We then contacted Microsoft and were told that the only resolution was to lose a whole week of corporate e-mail .

This simply was not acceptable, there had to be a solution! 

We contacted Lucid8 for help; they were extremely knowledgeable and quickly helped us recover all of our lost e-mail . If we ever have an Exchange crisis again, I will be sure to contact Lucid8 first because I know that they have the expertise to get it fixed right."

Brian Kwitchoff
Senior Network Analyst
Edward Hines Lumber Co.

Quick & Professional

"Gone.... Unresponsive.... Unrecoverable - Those are the words used by the network engineer at our company when our Exchange Server went offline. Our company has users working in 30 offices across 8 mid-Atlantic states and we rely heavily on our e-mail system to disseminate critical information throughout the organization.

After attempting to resolve the issue for half a day we were getting nowhere. Users were growing impatient, and I was being told the best we could do was a full rebuild and all of our existing mail and public folder information would be gone!

Things were looking grim....  

I searched the web,  found the GOexchange site and gave them a call. After just a few hours they had Exchange back online, with zero data loss and as a bonus we actually had a faster - more tuned Exchange setup than ever.

Lucid8 saved us tremendous amount of time and worry, and I would not hesitate to recommend their services to anyone running Microsoft Exchange.

On behalf of all of our people whose hard work could have been destroyed that day, The L&L Company would like to thank you Lucid8 for the quick and professional disaster recovery you performed for our company ."

Bob Ruckle
Director of IT
The L&L Company, Inc.

Completely Restored

"Our main Exchange Server crashed on December 23rd, our backups were invalid and there was pretty much panic and chaos throughout the office. Our client files, important correspondence, meetings, schedules and more was gone, all gone."

Lucid8's Disaster Recovery team went to work over the holiday and had our system completely restored and operational by 8:00 am December 31st. What can I say except these guys are absolutely incredible!"

Exchange Systems Administrator
Accounting Firm

Dedicated Service

"Exchange puked on Friday at noon, nothing we did seemed to help the situation, the backups would not restore and we had 500+ users that couldn't get or send e-mail , this was serious.

We called Lucid8 and they had a team working on the problem within a few hours. The Lucid8 DR team worked around the clock and by 8:00 am Monday morning they had recovered our Exchange Server without any data loss. These guys are dedicated and the service they provided our firm was priceless."

Thankful Systems Administrator
Pharmaceutical Firm