Contact Us     Newsroom     Resource Library     Home customer/partner login   select resource  customers Privacy Legal Feedback Site Map Home   »   Site Map  Print Page  E-mail Page Main Pages Home Page Lucid8 Products Lucid8 Support Lucid8 Services Lucid8 Partners Buy Online About Lucid8 Privacy Policy Legal Information Feedback Copyright Information Lucid8 Products Enterprise System Protector Suite DigiVault Continuous Backup Making a Case for Continuous Backup The Problem The Solution DigiVault vs. Other Technologies Relax Summary Features & Functionality Product Testimonials GOexchange Preventative Maintenance Making a Case for Preventative Maintenance The Problem The Solution Manual vs. Automated Relax Summary Features & Functionality Product Testimonials DigiScope eDiscovery & Recovery Recovery Advantage™ Making a Case for Recovery Advantage™ Server Module Features Compare with Digiscope Supported Platforms Lucid8 Support Support and Maintenance Programs Search the Knowledge Base Request Support Request a Feature Documentation Downloads Frequently Asked Questions GOexchange Frequently Asked Questions DigiVault Frequently Asked Questions DigiScope Frequently Asked Questions Recovery Advantage Frequently Asked Questions Lucid8 Services Disaster Recovery Services What Do I Do Now What's the cost How Do We Get Started Recovery Testimonials Lucid8 Partners Solution Partners OEM Resellers Become A Reseller Locate A Reseller Purchase Pricing GOexchange Pricing DigiVault Pricing DigiScope Pricing Recovery Advantage Pricing ESP Suite Pricing Buy Online About Lucid8 Events Newsroom Press Releases Exchange Maintenance Just Got Easier SteelEye® and Lucid8® to Deliver First Integrated Solution For High Availability and Data Integrity Protection of Exchange Server Lucid8® to Attend Exchange Connections 2003 Lucid8® Releases Microsoft Cluster Aware and Exchange 2003 Compliant Version of its powerful Microsoft Exchange Maintenance Solution GOexchange®. New Technical White Paper Illustrates Best Practices For Optimizing Microsoft Exchange Database Environment To Prevent Disasters, Repair Problems, And Accelerate Performance Lucid8 Introduces GOexchange 3.1 For Optimizing Performance of Microsoft Exchange Server Lucid8 and ZANTAZ Form Technology Agreement to Deliver a True End-to-End System Maintenance and Archiving Solution for Microsoft Exchange Servers Lucid8 joins Veritas Enabled™ Program Analyst Coverage In The News Product Reviews and Awards Marketing Information Company Information Questions & Answers Resource Library Datasheets Webcasts White Papers Success Stories Testimonials Product Documentation Product Guides Clients Contact Us Careers GOexchange Frequently Asked Questions What does GOexchange do? Why do you need GOexchange? How often should I run GOexchange? Is using GOexchange for Microsoft Exchange 5.5, 2000, 2003, and 2007 safe? Can I get an Evaluation/Demo version of GOexchange? What is the limitation of a GOexchange Demo version? How did GOexchange come about? Will users be able to access e-mail system while GOexchange maintenance is running? How long will it take to for GOexchange to complete the maintenance process? What versions of Microsoft Exchange Server are supported by GOexchange? Does GOexchange support Microsoft Exchange Clustering? What third party backup solutions does GOexchange support? What are the system requirements for GOexchange? Why Buy GOexchange if Exchange already contains a built-in maintenance routine? Can I use Microsoft’s tools like ESEutil and ISinteg, rather then utilizing GOexchange? Why shouldn’t I use ESEutil /d repetitively on its own? Couldn’t I just write a script or batch file and utilize Microsoft’s tools to do what GOexchange does? Does Windows Disk Defragmenter or Diskeeper accomplish the same things GOexchange does? Who are the competitors to GOexchange? We utilize a High Availability Solution for Exchange, why do I need GOexchange? We utilize an Exchange Archive Solution, why do I need GOexchange? What Licensing Options are available and how do I know what License I need? We utilize Exchange clustering, do we need to purchase a GOexchange license key for each server? Will GOexchange inform me if the server has exceeded, the limit of my license? Do you offer any types of discounts? What is your upgrade policy as new versions are released? What if I unknowingly exceed my license limit? If I purchase a license today and need to upgrade to a larger license in the future what do I do? What is the cost of upgrading a license? What is the Support and Maintenance Program agreement and am I required to purchase it? I just purchased GOexchange but did not purchase a Support & Maintenance Program. Can I still purchase a Support and Maintenance Program or is it too late? How will I be notified when my Support and Maintenance Program term expires? Our company purchased GOexchange with Support and Maintenance Program fourteen months ago. Due to budget constraints at the time our Support and Maintenance Program agreement expired, we were unable to renew the agreement. I would like to upgrade to the latest version . What options do I have? How do I install GOexchange? I'd like to purchase GOexchange. Will I have to uninstall the evaluation version and/or reinstall GOexchange once I purchase the appropriate license? How do I start GOexchange What is the default password for GOSupervisor? What is an OFFLINE vs. an ONLINE BACKUP? Is there anything I need to do BEFORE starting GOexchange? Why do I need an OFFLINE backup if I have a recent ONLINE backup? Ok, my system is configured. How do I start GOexchange maintenance? GOexchange started and then suddenly quit with an error message stating, "The Databases on this system are Inconsistent, unable to continue maintenance." What happened? How much free space can I expect to reclaim after running GOexchange? Microsoft Exchange built-in maintenance overview. Tell me more about Microsoft’s ESEutil and ISinteg utilities. Listed below are the available modes of operation for Microsoft's ESEutil. Listed below are the available modes of operation for Microsoft's ISinteg. General Questions Supported Systems GOexchange vs. Microsoft Tools GOexchange vs the Competition GOexchange used with Exchange Archive and High Availability Solutions Licensing Upgrades Installation Starting GOexchange Logging In Configuring GOexchange Operation DigiVault Frequently Asked Questions What does DigiVault do? How long will it take DigiVault to complete a full/baseline backup? Will users be able to access e-mail while DigiVault is running? What about my current backup solution? What's the difference between DigiVault and GOexchange? What versions of Microsoft Exchange Server are supported by DigiVault? Can I get an Evaluation/Demo version of DigiVault? What is the limitation of the DigiVault Demo license? What Licensing Options are available and how do I know what I need? We utilize Exchange clustering, do we need to purchase a DigiVault license for each server? Will DigiVault inform me if my usage is getting close to, or has exceeded, the limit of my license? How do I Transfer/Migrate a License? Do you offer any types of discounts? What is Lucid8's Refund Policy? What is your upgrade policy as new versions are released? How can I get an updated version of DigiVault? If I purchase a specific mailbox count today and need to upgrade to higher mailbox count in the future what do I do? What is the cost of upgrading the licensed mailbox count? What is the Support & Maintenance Program and am I required to purchase it? How will I be notified when my Support & Maintenance Program term expires? Our company purchased DigiVault with Support & Maintenance Program fourteen months ago. Due to budget constraints at the time our Support & Maintenance Program agreement expired. What are the system requirements for DigiVault? How do I install DigiVault? Will I have to uninstall the evaluation version and/or reinstall DigiVault once I purchase the appropriate license? How do I start DigiVault? How do I add a server to the Managed Servers List? When I launch ESP I get a box saying it is unable to find the configuration server. How do I add operators to the enterprise level? How do I add operators to the groups? What is the difference between SingleTouch Vault and Vault? How do I run a DigiVault backup? How do I restore my Information Stores? DigiScope Frequently Asked Questions What does DigiScope do? What are the main benefits of DigiScope? How much does it cost? Where can I buy DigiScope? How do I get help and support? Do you offer any types of discounts? What is Lucid8's Refund Policy? What versions of Microsoft Exchange Server are supported by DigiScope? Can I get an Evaluation/Demo version of DigiScope? If I only have 20 stores, why would i need to purchase a 25 store license? If I purchase a pack of Information Store licenses, can i spread the licenses across multiple servers? Do I have to license all stores on a server? What happens to the extra store licenses if I do not utilize them immediately? Is there a pricing difference between Public Stores and Mailbox stores? May I transfer a license between stores or servers? What about accessing a production server, how does licensing affect this? What if I want to move information from an Offline store named EXMB1 into an Online store named EXMBHOLD or EXPUBLIC? If I purchase a specific number of Information Store Licenses today and need to License more stores in the future what do I do? What is your upgrade policy as new versions are released? How can I get an updated version of DigiScope? What is the Support & Maintenance Program and am I required to purchase it? How will I be notified when my Support & Maintenance Program term expires? Our company purchased DigiScope with Support & Maintenance Program fourteen months ago. Due to budget constraints, our Support & Maintenance Program agreement expired and we were unable to renew the agreement. What are the system requirements of DigiScope? How do I install DigiScope? Will I have to uninstall the DEMO version and/or reinstall DigiScope once I purchase the appropriate license? How do I start DigiScope? Recovery Advantage™ Frequently Asked Questions What does Recovery Advantage™ do? What are the main benefits of Recovery Advantage? How come Recovery Advantage™ is FREE? What versions of Microsoft Exchange Server and Outlook are supported by Recovery Advantage™? How do I license Recovery Advantage™? Where can I find the Recovery Advantage™ EULA? What is your upgrade policy as new versions are released? How can I get an updated version of Recovery Advantage™? What are the system requirements of Recovery Advantage™?
	Home | Products | Support | Services | Partners | Purchase | Company | Resource Library Success Stories | Testimonials | Newsroom | Contact Us | Site Map | Product Documentation Copyright © 2010 Lucid8. All Rights Reserved. privacy  |   legal  |   feedback