DigiScope System Requirements

NOTE: If you require assistance with Installation, Configuration or other actions please check out the Lucid8 Knowledge Base for DigiScope.  If you cannot find the answer Open a New Support Ticket and our team will be happy to assist via email, phone or remote desktop assistance

NOTE: While DigiScope can be installed directly on the Exchange server it is OPTIONAL to do so, i.e. you can install DigiScope on any machine that meets the DigiScope® System Requirements

To effectively use DigiScope®, the following Microsoft Exchange system requirements must be met:

NOTE: There are 32-bit and a 64-bit versions of DigiScope. Lucid8 highly recommends using the 64-bit installation.  Only use the 32-bit version if you need to open an offline .EDB for  Exchange  5.5, 2000 or 2003 database.

Windows Installer 3.1 or Greater
Microsoft .NET Framework

 

Microsoft Outlook

DigiScope® uses the native Microsoft Messaging Application Program Interface (MAPI) to communicate with Production/Online Exchange servers, ensuring reliable and consistent operation of your server.  Therefore the DigiScope® machine requires:

OR

NOTE: DigiScope requires a supported and matching bitness of Outlook DLL's or Full version of Outlook, i.e. if you are installing a 64-bit version of DigiScope it requires a supported 64-bit version of Outlook or its DLL's and if your using a 32-bit version of DigiScope it will require 32-bit Outlook/DLL's

 

NOTE:  Microsoft does not completely support concurrent MAPI sessions between Microsoft Outlook and other products running on the same machine with the same user session.

While both products may be installed on the same machine without issue, we highly recommend that you do not attempt running DigiScope® and Outlook at the same time.

The symptoms of running DigiScope® and Outlook simultaneously under the same user session may manifest as repeated requests for security credentials or the inability to access one or more mailboxes from either product.

Opening Attachments

In order to open any attachments found or extracted with DigiScope®, the native application or a compatible application for that attachment type must be installed and operational.

For example, an attachment of type ".XLS" would require Microsoft Excel, whereas a ".PDF" attachment may require Adobe Acrobat Reader or a similar PDF reader application.

Operating System

DigiScope® is supported on the following operating systems:

NOTE: While DigiScope can be installed directly on the Exchange server it is OPTIONAL to do so, i.e. you can install DigiScope on any machine that meets the DigiScope® System Requirements

Network Discovery and File Sharing

The machine DigiScope® is installed on requires Network Discovery and File Sharing be enabled and the Computer Browser service started in order to provide domain scanning services. For additional information on this issue please see the Domain Browse Warning section.

Microsoft Exchange Server
Offline Databases

DigiScope® can access Offline Database versions of Microsoft Exchange:

To work with offline Exchange database (EDB) files, DigiScope® requires that you have one-time access to an active Exchange server of the same version for initial setup.

NOTE: If you require assistance with Installation, Configuration or other actions please check out the Lucid8 Knowledge Base for DigiScope.  If you cannot find the answer Open a New Support Ticket and our team will be happy to assist via email, phone or remote desktop assistance

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.

Office 365/Exchange Online & On-Premises Exchange Server Databases

DigiScope® can access Office 365/Exchange Online & On-Premises Exchange servers for the following versions of Microsoft Exchange (provided they are installed and operational, otherwise use DigiScope to open Offline Exchange Databases .EDB Files):

Security

For security information, refer to Rights Required to Install & Operate DigiScope®.

Memory and Disk Space

NOTE: Additional disk space will be needed for processing database files (EDB, STM, and Log files)

 

Screen Resolution

Continue to End-User License Agreement (EULA)