NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.
NOTE: Accessing offline sources on a USB drive has been known to cause issues, so we strongly advise against adding sources stored on USB drives to DigiScope®.
On the first page of the File Wizard, select the Exchange File(s) option.
If you have enabled the Exchange File(s) Bulk Add feature in DigiScope's Database options, you may additionally check the Bulk Add box. Bulk Add will allow the next step in this wizard to scan from a given root directory for Exchange database files and include all that were found on a list of databases to be added.
Click the Next > button to continue.
If performing a Bulk Add, the Select Directory page is displayed. Enter the path where the Exchange database files are. If there are database files in subdirectories of the given path, ensure that Scan Recursively is checked. Click Next >.
Skip to Step 8.
If not performing a Bulk Add, the Add Files page is displayed. Enter the name of the server that owns the Exchange database files you will be adding. Then, click the Add New Group button to continue.
Next, the Add Exchange Databases dialog is displayed. Give a name for a storage group to hold the Exchange database files you will be adding. Then, click the Add button to continue.
Next, you will be prompted to select the main EDB file of the database that you wish to add. Navigate to the location of the desired Exchange database (EDB) file, select it, and click Open.
NOTE: DigiScope® will analyze the logs associated with this EDB, and if it detects that the logs support additional databases, it will ask if you want to auto-configure the group with those databases.
Click Yes to have DigiScope® add all databases supported by the logs, or No to add just the selected database.
(Optional) If you wish, you may repeat the previous step to select additional databases to be added to this group.
Once you have selected all desired databases for this group, click OK to continue.
NOTE: Unless you are an advanced user, it is suggested that you leave the values of the log path, temp path, and system path fields alone.
You should now see the File Wizard's Add Files page, with all of the databases you selected now displayed in the Databases to add list. If any of these are not desired (as in the case of a Bulk Add including more databases than you intended), you may highlight the unwanted databases and click Remove to prune them from the list.
Once you are satisfied with the databases listed, click the Next > button to continue.
A pair of special pages might be displayed next, depending on what support files your system has.
If the Missing Outlook DLLs page is displayed, click here for instructions.
If the Missing Exchange DLLs page is displayed, click here for instructions.
On the Health Check page, review the listing of databases and take the appropriate action below.
If the Log Status is Contiguous, click Next > and the Log Rollup and Analysis process begins.
If the Log Status is Broken: Can't play any logs, more than likely this is caused by missing log files. Take one of the following actions:
Right-click on the appropriate database and select Show Missing Logs.
Click Next > and the Database Repair Dialog will appear.
Wait while the Log Rollup and Analysis phase runs. When it shows all databases as "Complete", click Next >.
At the end of the File Wizard, you should see a list of the Exchange database files that will be added to the Offline Tree.
(Optional) If you wish to have these databases automatically mounted when the File Wizard exits, check the Mount databases box.
(Optional) If you wish for the mount to be non-modifying, check the Forensic Mount box.
Click the Finish button to end the File Wizard.
Continue to Mounting and Dismounting Mailboxes or Sources