The Perpetual license allows you to license only the specific stores/databases you want to access with DigiScope®. The Perpetual license provides organizations continuous / perpetual access to Offline and Production Exchange databases, commonly referred to as Information Stores/Databases or EDB files.
WARNING: Once a license is assigned to a database, it is non-transferable. So before licensing any Offline or Production databases, we highly recommend requesting a DEMO license to test accessing the Exchange databases to ensure the desired messaging information can be accessed.
AND READ THIS IMPORTANT INFORMATION: DigiScope identifies databases
by markers that are unique to each database and will not change. One
of these markers is the database's Globally Unique Identifier (GUID).
However there is one case where the database's GUID will change: if you mount the database within an Exchange Recovery Storage Group (RSG) or as an Exchange Recovery Database (RDB). When you do this, Exchange assigns a new GUID to the recovered database to ensure it does not clash with a live production copy of the same database. When this change occurs, DigiScope sees the database as a new database and will require an additional license for it.
You may use RSGs or RDBs within Exchange to recover databases to disk, but, to avoid this issue, be sure to configure the recovery job not to mount the database upon completion. Only use DigiScope to mount the recovered database.
NOTE: For Office 365 | Exchange Online purchase a single store license
Licenses are attached to a Mailbox or Public Information Store/Database to provide access to the Production stores/databases as well as any of its Offline/Backup copies:
Perpetual licenses do not expire.
Each licensed store/database operates without limitation to any number of mailboxes or items.
The license start date begins on the date of purchase.
Once a license is assigned to a store/database, it is non-transferable.
NOTE: Once the
Perpetual license is generated,
it cannot be transferred to an
alternate database. So be 100% sure that the databases you have
selected are the correct databases you wish to license.
However if you are upgrading your Exchange Server to a newer version, say 2013 or 2016, then once your migration to the newer version of Exchange is done, you can execute a one-time license swap as long as your maintenance is active. For more information please refer to our online documentation regarding this special one-time transfer.
Note that this policy only applies to customers that have purchased DigiScope® Specific-Perpetual licenses with unexpired and paid-for maintenance agreements. DigiScope® Project-Based licenses are not transferable under any circumstances.
License Packs may be allocated across multiple servers that are within the same organization.
You may license all of the databases within your organization or just particular desired databases.
Example: If you have 16 stores/databases you may choose to license 1, 2, 5, 10 or all of them; however, you will only be able to access the licensed stores/databases.
TIP: If an Exchange Server has a total of 20 databases and it is desired to license all databases, it is best to purchase a 25 database license pack. This would leave you with 5 additional database licenses for future use, and it is less expensive than purchasing a 16 and 4 database pack.
NOTE: Purchase of a 1-, 2-, or 3-year Support & Maintenance Program is required for all Perpetual DigiScope® licenses.
NOTE: If you require the ability to search across multiple Personal Storage (PST) files, you must purchase the PST Import Discovery License.
If you have any questions regarding licensing, please contact our sales department by phone at +1.425.456.8473 or by email at Sales@Lucid8.com, and a representative will work with you to select the best license.
NOTE: Since Project Based and Perpetual licenses are tied to the unique markers of a database, once you license a database you can load DigiScope on as many machines as desired and repeatedly apply the license by using GET Previously Generated or Updated Maintenance License.
Continue to Requesting Perpetual Licenses