Perpetual License

The Perpetual license allows you to license only the specific stores/databases you want to access with DigiScope®. The Perpetual license provides organizations continuous / perpetual access to Offline and Production Exchange databases, commonly referred to as Information Stores/Databases or EDB files.

WARNING: Once a license is assigned to a database, it is non-transferable.  So before licensing any Offline or Production databases, we highly recommend requesting a DEMO license to test accessing the Exchange databases to ensure the desired messaging information can be accessed.

STOP AND READ THIS IMPORTANT INFORMATION: DigiScope identifies databases by markers that are unique to each database and will not change.  One of these markers is the database's Globally Unique Identifier (GUID).

However there is one case where the database's GUID will change: if you mount the database within an Exchange Recovery Storage Group (RSG) or as an Exchange Recovery Database (RDB).  When you do this, Exchange assigns a new GUID to the recovered database to ensure it does not clash with a live production copy of the same database.  When this change occurs, DigiScope sees the database as a new database and will require an additional license for it.

You may use RSGs or RDBs within Exchange to recover databases to disk, but, to avoid this issue, be sure to configure the recovery job not to mount the database upon completion.  Only use DigiScope to mount the recovered database.

  1. NOTE: For Office 365 | Exchange Online purchase a single store license

If you have any questions regarding licensing, please contact our sales department by phone at +1.425.456.8473 or by email at, and a representative will work with you to select the best license.

NOTE: Since Project Based and Perpetual licenses are tied to the unique markers of a database, once you license a database you can load DigiScope on as many machines as desired and repeatedly apply the license by using GET Previously Generated or Updated Maintenance License.

Continue to Requesting Perpetual Licenses