Parent/Child Domain Configuration

If your organization utilizes a Parent / Child Domain model where the Exchange Servers reside in the parent domain and all of the User Accounts and Mailboxes are in the child domain, please follow the steps as outlined below.

1. Create the DSAdmin account within the CHILD domain by following the appropriate instructions in one of the links below:

   • Granting Access to Exchange 2000 & 2003 Production Databases

   • Granting Access to Exchange 2007 Production Databases

   • Granting Access to Exchange 2010 - 2019 Production Databases

2. Install and launch DigiScope on a machine located within the CHILD domain.

3. In the Production pane, right-click and choose Add Production Source... .

4. From the wizard's opening page, choose one of the following options:

   • Adding Exchange Databases

     1. Select On-Premises Exchange Database(s).

     2. Click Next >.

     3. Fill in the Exchange Server and Domain you need to connect to.
        
        For this step, you will need to use the domain where the Exchange server located, which is the PARENT domain in this scenario.

   • Find Exchange Database by Mailbox Name

     1. Select Find Exchange Database by Mailbox Name.

     2. Enter the Domain where you want to search for mailboxes, and click Find.
        
        For this step, you will need to use the domain where the users are located, which is the CHILD domain in this scenario.

     3. From the results, select the mailbox that you are interested in.

     4. Click Next >.

5. Click Connect.

6. The available databases and mailboxes will appear in the source dialog.

7. Select the desired items and click Next.

8. The summary page will appear displaying the databases and mailboxes that will be added to the Production pane.

9. Click Finish.