Request Full Product License Manually via Web License Portal

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.

WARNING: Once a license is assigned to a database, it is non-transferable.  So before licensing any Offline or Production databases, we highly recommend requesting a DEMO license to test accessing the Exchange databases to ensure the desired messaging information can be accessed.

NOTE: If you are running DigiScope® on a system with internet access, it is recommended that you use the Online Licensing Service to request your license automatically. Please refer to Request Full Product License via Automated Online License Service for help on automatically requesting a Full Product license.

NOTE: The Lucid8 Web Licensing Portal is located at and is available 24x7x365 . This option requires the email address you used to register to download DigiScope® and the password you received after registering. Don't remember your password? No problem! You can Reset Your Password on the fly. If for some reason you have not yet registered please visit the Lucid8 Registration Center.

  1. After following the instructions within Requesting Full Product Licensing, the On-Demand Licensing page is displayed. Check the Request Manually option, then select the option for the type of license you are requesting from the drop-down menu. Next, check the Save a copy of your license information in DSLR format... box. Now, click the Next > button to continue.

    NOTE: You may also optionally check the Print out a copy of your license information for record keeping purposes option. This option will prompt you to print a copy of your license request information so you may keep a record of the request.

  2. Depending upon the type of license you are requesting, continue to the appropriate section below: