Requesting Full Product Licensing

NOTE: To open 64-bit Offline Exchange 2007, 2010, 2013 or 2016 databases, you must install DigiScope® on a 64-bit operating system.

WARNING: Once a license is assigned to a database, it is non-transferable.  So before licensing any Offline or Production databases, we highly recommend requesting a DEMO license to test accessing the Exchange databases to ensure the desired messaging information can be accessed.

STOP AND READ THIS IMPORTANT INFORMATION: DigiScope identifies databases by markers that are unique to each database and will not change.  One of these markers is the database's Globally Unique Identifier (GUID).

However there is one case where the database's GUID will change: if you mount the database within an Exchange Recovery Storage Group (RSG) or as an Exchange Recovery Database (RDB).  When you do this, Exchange assigns a new GUID to the recovered database to ensure it does not clash with a live production copy of the same database.  When this change occurs, DigiScope sees the database as a new database and will require an additional license for it.

You may use RSGs or RDBs within Exchange to recover databases to disk, but, to avoid this issue, be sure to configure the recovery job not to mount the database upon completion.  Only use DigiScope to mount the recovered database.

A Full Product License, in short, is a previously purchased Specific - Project Based, Perpetual or Universal license.

NOTE: License Requests without an approved / paid order will not be processed. Therefore please Purchase a DigiScope® License before submitting license requests.

  1. After following the instructions within Requesting a License, the On-Demand Licensing page is displayed.

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  2. Select a licensing method to continue.